Who we help

Genuine need, considered carefully.

Family separation is common. What Hole in the Clouds exists to address is more specific than that — and it's important we're clear about the difference.

Family separation itself

Many children experience their parents separating. For most, it's a difficult but manageable adjustment, often supported well by family, friends and existing services.

This alone isn't what defines who our planned programs are for.

Significant distress, helplessness or misfortune

Our focus is on children and young people whose family separation or breakdown has led to genuine distress, helplessness or misfortune — where the circumstances go beyond ordinary adjustment and create a real need for benevolent assistance.

How we think about need

Every enquiry is considered individually, against factors including:

The child's needs

What the child or young person is actually experiencing and needs support with.

Nature of the distress

The type and extent of the distress, helplessness or misfortune involved.

Program suitability

Whether our planned programs are actually a good fit for the situation.

Safety

Safety considerations for the child, family and our organisation.

Our capacity

The resources and capacity we genuinely have available at the time.

Public benefit

Support is offered according to need — not personal connections, membership or relationships.

A note on language

We try hard to describe children by their needs and circumstances — not by labels. A child experiencing significant difficulty is still, first, a child. Our aim is to explain genuine need clearly, without making anyone sound helpless, damaged, or defined by what they're going through.

Not sure if this fits your situation?

Making an enquiry doesn't commit you to anything. It's simply the first step.